• Important Service Announcement

    Dear J&P Hall Express Customers,
    We are currently experiencing a higher than normal absentee rate due to employees reporting Covid-19 related symptoms, or situations where employees have been exposed and are now quarantining per the CDC guidelines.
    To this point, we have been able to maintain our service levels and provide the resources necessary to accommodate our customers. But we are now to the point where you may experience longer than normal response times to emails and phone calls. This is also having an impact on our Pickup & Delivery routes and transfers. While we are doing our very best, there may be situations where shipments are delayed.
    With this being said, we will be making a slight adjustment to our P&D/LTL schedule for the upcoming holiday period. We will not run regular pickup and delivery routes this Thursday, the 24th of December. The reality is, most customers are closed that day or they will be closing early. Our focus will be on delivering residential appointment deliveries that are already scheduled for Thursday. We will also focus on making sure all airport drops and transfers are done Thursday.
    We are all in this together and we trust that everyone understands that the safety of our employees and customers remains our priority as we navigate through this challenging time. We will continue to monitor the COVID-19 situation and will follow guidance from public health officials and government agencies, so we can continue to support our customers and communities as needed.

    Todd Moore
    J&P Hall Express

    J&P Hall Express| jphallexpress.com

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