All claims for Loss/Damage must be filed with this carrier within thirty (30) days after delivery date.
In cases of Concealed Damage, J&P Hall Express must be notified in writing within fourteen (14) days of delivery or the claim will likely be declined.
Be sure to attach a letter of explanation if there are any Special Circumstances we should know about.
Please provide a copy of the Signed Delivery Receipt, Original Invoice, Invoices for repairs or replacements, and Pictures (if available) when filing the claim. Pictures can be sent via mail or can be emailed to firstname.lastname@example.org
In no case will this carrier accept responsibility for Consequential Damages or Special Damages beyond the value of the goods that are subject to the claim.
Prior to any settlement, all freight charges must be paid in full. Include any applicable freight charges in your claim presentation.
If you have any questions regarding your claim, you may contact Tammy Martin at 404-762-5063. Mail or fax communication should be directed to:
J&P Hall Express Attn: Claims Department 309 Cash Memorial Blvd Forest Park, GA 30297 Fax: 404-762-9005
Form for Presentation of Loss and Damage Claims
J&P HALL EXPRESS - All RIGHTS RESERVED, 2020.
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