Claim Form Instructions:

  1. All claims for ​Loss/Damage​ must be filed with this carrier ​within thirty (30) days​ after delivery date.
  2. In cases of ​Concealed Damage​, J&P Hall Express must be notified in writing within fourteen (14) days of delivery or the claim will likely be declined.
  3. Be sure to attach a letter of explanation if there are any ​Special Circumstances​ we should know about.
  4. Please provide a copy of the ​Signed Delivery Receipt, Original Invoice, Invoices for repairs or replacements, and Pictures​ (if available) when filing the claim. Pictures can be sent via mail or can be emailed to tammym@jphallexpress.com
  5. In no case will this carrier accept responsibility for ​Consequential Damages​ or ​Special Damages​ beyond the value of the goods that are subject to the claim.
  6. Prior to any settlement, ​all freight charges must be paid in full​. Include any applicable freight charges in your claim presentation.
  7. If you have any questions regarding your claim, you may contact Tammy Martin at 404-762-5063. Mail or fax communication should be directed to:
J&P Hall Express
Attn: Claims Department
309 Cash Memorial Blvd
Forest Park, GA 30297
Fax: 404-762-9005

Form for Presentation of Loss and Damage Claims

  • Claimant

  • Date Format: MM slash DD slash YYYY
  • Amount of claim being made against J&P Hall Express for loss or damage.
  • Shipper

  • Consignee

  • Date Format: MM slash DD slash YYYY
  • Date Format: MM slash DD slash YYYY
  • THE FOLLOWING DOCUMENTS ARE TO BE SUBMITTED IN SUPPORT OF THIS CLAIM:
  • Accepted file types: png, jpg, jpeg, pdf, doc, docx.
  • Accepted file types: png, jpg, jpeg, pdf, doc, docx.
  • Accepted file types: png, jpg, jpeg, pdf, doc, docx.
    Photostat or certified copy from vendor.
  • Drop files here or
    Accepted file types: png, jpg, jpeg, pdf, doc, docx.
  • ALL CLAIMS MUST BE FILED WITHIN 30 DAYS OF DATE OF DELIVERY. CARRIER HAS 60 DAYS IN WHICH TO CONCLUDE FROM DATE CLAIM IS RECEIVED. YOU MUST RETAIN ALL SALVAGE ON DAMAGE CLAIMS UNTIL DISPOSITION OF THE CLAIM IS KNOW.
  • The foregoing statement of facts is hereby certified to be correct:
  • When you complete this electronic signature and select "Submit" below, your claim will be submitted.